Receive reports of alleged abuse or neglect as processed within service guidelines and respond to report within required timelines (ongoing).
Complete an assessment for each individual, generally through a home visit, using the approved assessment tool (ongoing).
Provide case management and counseling for the purposes of planning and providing social and other services needed by vulnerable adults (ongoing).
Monitor the delivery of services through scheduled follow-up (ongoing).
Provide backup service to other geographical areas in the absence of other Vulnerable Adult Protective staff (ongoing).
Compile and maintain case files, submit data reports in the required format in timelines established by the Aging Services Division in a timely and accurate manner.
Complete all documentation and enter information in computerized record system within assigned time frame.
Continue to work to complete documentation in a timelier fashion as evidenced by a four week or less time frame from the occurrence of the service to the time in which it is inputted.
Arrange for, coordinate and collaborate with other agencies for the provision of essential services as applicable; to include, but not limited to linking services, education and technical assistance (ongoing).
Comply with confidentiality requirements for all records and data (ongoing).
Consult and coordinate with collateral entities (law enforcement, courts of jurisdiction, legal, medical, family, neighbors, other State agencies, etc.) as needed and appropriate (ongoing).
Respond to requests for information and education within two working days (ongoing).
Coordinate or conduct training or educational activities and community outreach for stakeholders, the general public or individuals involved in serving victims of abuse, neglect and exploitation (at least one quarterly).
Actively participate in educational activities for professional growth, staff and/or team meetings or other activities as assigned to promote VAPS and provide input for program development, policies and procedures (ongoing; at least one time per year).